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Customer Loyalty: How To Gain More Clients Than You Could Ever Imagine

No matter what business you are in, there is always going to be a slow period. That is simply a part of business. For the construction companies of the world there is the winter months when there is little that can be done outside without a lot of problems. For cable television companies it is the summer, when people are spending more time outside then watching television inside.

There are methods to combating this issue. In some cases the companies will simply go with a different type of business during these months. Landscaping companies are known to become leading snowplow service providers during the winter months. This helps to offset the time when they are down. But what if you do not have another service to offer?

Then you have a problem that needs some careful consideration.

First and foremost you need to determine if you have a customer base of the slow months. This is easy enough to know. If you have people ordering from you but just not as often then you have the right kind of customer base. They are simply in a period of the year where they do not feel that your product or service is quite as necessary as other times of the year.

Now you need to figure out how to entice these customers or potential customers into making purchases during these months. So let’s take a look at the options that you have available to you.

The first option is to lower the prices. Now this can be somewhat dangerous to the company as a whole. The problem may come in that the people will note that you are lowering the prices at one point during the year and then wait until that point to start ordering from you. So all you have really done is to move the slow period from one time of the year to another and lost money in the process.

The other more viable option is too offer some kind of customer loyalty incentive for ordering from you. Of consumers polled, more then sixty percent said they would increase their spending by as much as seventy-five percent when an incentive was offered to them for the purchase. These are amazing numbers when you think about it and can be used to your advantage.

 

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